A real person reads every message. We aim to reply within two business days.
Or write to support@smartharmonyai.com. You can also use Me → Help → Report a problem inside the App; it sends your message together with the app and OS version, and nothing from your diary.
What to include: your device and OS version, the app version (Me → About), what you expected and what happened.
Please don’t send passwords, payment details or screenshots of anything you’d rather keep private.
Subscriptions are managed by the store you bought from. iPhone/iPad: Settings → your name → Subscriptions → Dishsum. Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → Dishsum. Cancel at least 24 hours before the period ends. Refunds are handled by Apple or Google; we’re happy to help you make the request. Cancelling never deletes your diary.
New users get a full-access trial inside the App (7 days). It needs no card, is never charged and never renews. When it ends the App asks you to subscribe to keep tracking; your data stays on your device and you can still export or delete it. There is one trial per device.
AI estimates are suggestions. Edit the items on the review screen before saving, answer the follow-up questions to refine it, or log the meal manually. If something is consistently off, send us the meal description and what you expected.
We cap AI spending per day and per device so the service stays sustainable. Try again later; manual logging is not affected while you have access. Export and deletion always work.
See Delete your data. Export is Me → Export CSV / JSON.
Not in this version.
Your diary is on your device, so we cannot see or recover it. We can see only what you send us in a message (and the app/OS version and a pseudonymous reference if you used Report a problem).