You can delete everything Dishsum holds about you. Because your diary lives on your device, most of it is deleted by you, instantly, in the App.
This permanently erases your diary, weights, water logs, custom foods, targets and settings from the device. It cannot be undone — use Me → Export CSV / JSON first if you want a copy. Uninstalling the App removes the same data.
| Data | Held by | How to delete |
|---|---|---|
| Free-trial record (a timestamp, and a one-way hash of the device identifier on our server) | The device’s secure storage and our server | Kept on purpose after “Delete everything”, so a trial cannot be restarted. It contains no diary content. Write to support@smartharmonyai.com to have the server record deleted. |
| Service counters (random device ID, request counts) | Our server | Contains no diary content; delete on request. |
| Support conversations | Our help desk | Write to support@smartharmonyai.com and ask us to delete the conversation. |
| Subscription status | Apple / Google / RevenueCat | Managed by the store; cancel in your store account. Ask us to request deletion at RevenueCat. |
| Analytics and attribution data (only if you opted in) | Google Analytics for Firebase, Tenjin | Write to support@smartharmonyai.com with your request and we will pass it on. |
E-mail support@smartharmonyai.com with the subject “Delete my data”. Because we hold no account, we cannot look you up by name; if you used Me → Help → Report a problem, include the reference shown in your message so we can find it. We reply within 30 days.